At Vida Lights, your shopping experience should feel smooth from beginning to end. That is why our checkout is built to be simple, secure, and free of surprises.
Accepted payment methods
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
Currency
All prices on this website are shown in pounds sterling (GBP). The price you see at checkout is the price you pay — nothing is added at checkout, and delivery is always free.
When you are charged
Your payment method is authorised at the moment you place your order, and the charge is taken at that point. If we are unable to fulfil your order for any reason, you are refunded in full.
Security
Every page on this website, including checkout, is secured with SSL encryption, and payments are processed by our payment providers over a secure connection. We never see or store your full card details.
If your payment fails
A declined payment is usually a typing error, an expired card, or your bank's fraud check. Check your details and try again, or use a different method. If it keeps happening, your bank can tell you why — that is information we cannot see from our side. You are welcome to email support@vidalights.com and we will help where we can.
Pricing errors
We take care to price everything correctly, but errors occasionally happen. If we find an error in the price of something you have ordered, we will contact you before dispatch and offer you the choice of continuing at the correct price or cancelling for a full refund.