Contact

Have a question, a piece of feedback, or a room you cannot quite get right? The Vida Lights team is always happy to hear from you. Whether it is help choosing a fitting, an update on your order, or just a friendly hello, we are here to make every part of your experience feel personal and easy.

You can use the contact form below, or reach out directly through the details here:

Our contact details

Company name: Vida Lights
Address: 2 Hay Terrace, Cockburnspath, TD13 5XS, United Kingdom
Email: support@vidalights.com
Phone: +44 7882 511628

Customer service hours

Monday to Saturday: 08:00 – 17:00 (GMT)
Sunday: Closed
We reply within 12 hours, Monday to Saturday.

Emails and calls received outside these hours are answered on the next working day.

Returns: please get in touch before sending anything back. Email support@vidalights.com with your order number and we will confirm your return and send you the correct return address.

Follow us on Instagram: @vidalights